Intercom
Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.
Website
Industry
Support
Share this article:

How to set post format on Intercom

Here is how to set post format on intercom

  1. First click on "Outbound" in the sidebar menu
  2. Then click on Post Message in the message list
  3. Click on the "Edit" button
  4. Select from the available format options from the left toolbar
  5. Finally click on the "Save and close" button

Create your own interactive guide with Guideflow

Why should you set post format on Intercom

Intercom is a powerful platform designed to enhance customer engagement through personalized communication.

Setting the post format on Intercom allows you to tailor your messages to better suit your audience, ensuring that your content is both relevant and engaging.

This feature provides flexibility in how you present your content, making it easier to connect with customers and improve their experience.

By customizing post formats, you can enhance the clarity of your communication, making it more effective in addressing user needs and boosting overall engagement rates.

Last update
July 14, 2026
Cursor MariaA cursor points to a button labeled "James."

Loo oma esimene demo vähem kui 30 sekundiga.