Intercom

Intercom is a customer messaging platform that enables businesses to provide live chat, automation, and support.

Website

intercom.com

Industry

Support

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How to insert link to an image in an internal article on Intercom

Here is how to insert link to an image in an internal article on intercom

First, click on "Knowledge" in the left sidebar
Then, click on the article title in the main content area
Next, click on the edit icon to edit the article
In the article editor, click on the image
Then, click on the link icon that appears above the image
After that, enter a link in the input field and press Enter
Finally, click on the "Save" button to save the changes

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Why should you insert link to an image in an internal article on Intercom

Intercom is a powerful communication tool designed to enhance customer engagement and support with ease.

Inserting a link to an image within an internal article on Intercom enhances the viewer's experience by providing easy access to essential resources or content, directly through engaging visuals.

This feature can efficiently guide users to relevant information, boosting the connectivity and flow of your communications while enhancing the overall effectiveness of your articles.

Last update

July 14, 2026

Tutorials